Thank you for your interest in Tru Sports Store! We are committed to providing high-quality products and services to our customers. To ensure your satisfaction with your purchase, we offer a 30-day return policy. Please review the following policy carefully:

  1. Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
  2. Timeframe: You have 30 calendar days from the date you received your item to initiate a return.
  3. Return Process: To initiate a return, please email our customer service team with your order number, the item(s) you wish to return, and the reason for the return. Our team will provide you with a return authorization number and instructions for shipping the item(s) back to us.
  4. Shipping: You will be responsible for paying the shipping costs associated with returning your item. Shipping costs are non-refundable.
  5. Refunds: Once we receive your item(s) and confirm that they meet our eligibility criteria, we will issue a refund to your original payment method. Refunds may take up to 10 business days to process.
  6. Exchanges: We do not offer exchanges at this time. If you would like to exchange an item, please initiate a return and place a new order for the item(s) you would like instead.
  7. Non-Returnable Items: Certain items are not eligible for return, including gift cards, final sale items, and personalized or customized products.

Thank you for choosing Tru Sports! We hope you enjoy your purchase, but if for any reason you are not satisfied, please do not hesitate to contact us